Effective Date: 4-1-25
1. Introduction
DFWh Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dfwh.com, and when you engage with us through our retail services, including texting communications.
2. Information We Collect
We may collect personal information from you in various ways, including when you visit our site, place an order, subscribe to our newsletter, or interact with us via text messaging. The types of information we may collect include:
Personal Identification Information: Name, email address, phone number, and mailing address.
Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.
3. How We Use Your Information
We may use the information we collect from you for the following purposes:
To process transactions and send you order confirmations.
To improve customer service and respond to your inquiries.
To personalize user experience and improve our website.
To send periodic emails regarding your order or other products and services.
To communicate with you via text messaging for promotions, updates, and customer support.
4. Text Messaging Policy
By providing your phone number, you consent to receive text messages from us regarding your orders, promotions, and other updates. Message and data rates may apply. You can opt-out of receiving text messages at any time by replying "STOP" to any message.
5. GDPR Compliance
We adhere to the General Data Protection Regulation (GDPR) for our customers in the European Union. You have the right to access, rectify, or delete your personal data. If you wish to exercise these rights, please contact us at [email protected].
6. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secure networks and is only accessible by a limited number of persons who have special access rights.
7. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services you have requested or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
9. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact:
Jeff Bradshaw
DFWh Inc.
8025 Corporate Boulevard
Plain City, OH 43064
email: [email protected]
